Toowong Private Hospital recognises the significant distress the COVID-19 (Coronavirus) pandemic and its associated impacts is having on society in general and the increase mental ill health this is causing, for not just existing mental health patients, but many people within the Australian community.

Toowong Private Hospital is committed to continuing to provide high quality psychiatric care and services to patients across all settings of care including inpatient, day patient and community. All of our services have been modified to accommodate social distancing requirements and other safety measures introduced to contain the spread of COVID-19. This means that some of our services and treatments have been modified. It has also resulted in some of our services and treatments being available remotely via telehealth means (including video and telephone contacts).

HOSPITAL SERVICES AND TREATMENT: 

Existing referral pathways remain and should be used.

• Inpatient Admissions; aside from additional screening required for COVID-19, the Inpatient Admission process remains as usual. Referrals from treating psychiatrists and other referral sources should be made in the usual manner.
• Day patient and Day Program Admissions; some restrictions to some Day Patient Services and Tailored Therapy Sessions have been necessary, and some services are available remotely to reduce unnecessary physical attendance at the Hospital  – patients are encouraged to contact the Hospital to clarify the arrangements that will apply to them. Referrals from treating Psychiatrists should be made in the usual manner.
• Community Services; most services are being delivered remotely rather than through visits to the home/community – patients are encouraged to contact the Hospital/or their existing Community Nurse to clarify the arrangements that will apply to them. Referrals from treating psychiatrists and other referral sources should be made in the usual manner.

HOSPITAL VISITORS DIRECTION: 

Significant Restrictions and Screening Processes Apply to everyone entering the Toowong Private Hospital. This screening process includes a temperature check; if a temperature of 37.5 C or above is recorded, entry to the Hospital will not be permitted.   

We understand these arrangements may cause distress, however we are doing our very best to keep everyone safe and well.

In line with Federal Government Directions, Queensland Chief Health Officer Orders and to keep our patients, staff and medical practitioners safe, Toowong Private Hospital has restrictions to visitors to the Hospital.

Under the Queensland Health Direction you may not visit a hospital if you;

• Have been asked to self-quarantine due to travel overseas or interstate or close-contact with a person who has novel coronavirus (COVID-19) in the previous 14 days.
• Are unwell in any way, particularly with a fever, cough, sore throat or shortness of breath.

Only pre-approved, pre-arranged visitors will be allowed entry to Toowong Private Hospital. These include;

• Every inpatient is permitted to have up to two (2) visits of up to one (1) hour in duration each per day.
• A maximum of two (2) visitors may visit a patient at any one time.
• Visiting hours are 10:00am-12:00pm, 1:00pm-5:30pm, 6:30pm-8:30pm.
• Patients with Outpatient and/or Clinical Consultation appointments for on-site Psychiatrists, Allied Health Professionals and other clinical staff and the M4M Service.

People who fall into the above categories don’t need to call ahead for pre-approval. However, if anyone feels unwell in any way, particularly with a fever, cough, sore throat or shortness of breath they are asked not to attend the Hospital and phone for further advice.